Handles referrals from inbound phone units.Monitors time sensitive daily reports to identify fraudulent, Account takeover activity to cardholder accounts.Reviews all aspects of suspicious activity, restricting accounts, calling, sending appropriate correspondence, etc.♼ompletes accurate and detailed Lost/Stolen reports♼onducts payment investigations on unauthorized payments made to the accounts.Receives inbound calls on account takeovers, check kiting, and fraudulent applications♼ounsels account holders who are victims of fraudulent activity and conducts inquiries when the situation warrants.Places outbound call to clients and customers to verify and/or explain unusual or suspicious account activity.See reviews, photos, directions, phone numbers and more for Cardworks Lp locations in Woodbury, NY. Places outbound calls to account holders to confirm unusual or suspicious account activity involving account takeovers, fraudulent applications, etc. Find 1 listings related to Cardworks Lp in Woodbury on YP.com.Identifies emerging fraud trends and communicates new trends identified to management.Monitors, queues, and answer emails in a quick pace environment.This role specializes in utilizing internal and external resources to monitor, detect, and prevent fraud for clients and account holders, this is often referred to “red flags”.
Associate I (RF),Security Engagement Position Summary:As a Security Engagement Associate within the Security Business Unit, you will work in a call center environment, receiving incoming security related calls for our clients.
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